Frequently Asked Questions

What is your return policy?

Our ultimate aim is to provide you with high quality, practical and long-lasting products that you love. We hope that you are happy with your order, however we understand that sometimes sizing or styles might not be quite right and if you do need to return an item we will offer an exchange or refund. We ask that all items are returned to us within 30 days of receipt in perfect saleable condition with tags attached. Items purchased during the Sale must be returned within 14 days.

What is your shipping policy?

MiniMoo&Flo aim to despatch your product on the same day of purchase. We offer UK standard 2 - 3 days.

 

UK STANDARD: £4.00

EUROPE DELIVERY: 10-12 Days: £15.00

What are the payment options?

Do you offer gift cards?

Yes we do :)

  • Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay 

  • Accepted Debit Cards: Visa & MasterCard.

  • ClearPay.

Still have questions? Get in touch and we’ll be happy to help.